We get it — choosing the perfect rug is a big decision!
Here are answers to the most common questions we receive about our Moroccan rugs, shipping, and care.
How much does it cost to ship Moroccan rugs?
We’re happy to offer free shipping across Canada and the USA for all orders over $250USD.
Do you ship internationally?
Yes, absolutely! We ship worldwide.
Because rates vary by destination and parcel size, please email us at hello@babasouk.ca with your shipping address and the item(s) you’re interested in, and we’ll provide a personalized quote.
What is your return policy?
If you’re not happy, we’re not happy. We want you to love your rug.
- Rugs must be in original condition and show no signs of use.
- To start a return, please email us within 5 days of receiving your order.
- Returns must be shipped back within 14 days.
- Customers are responsible for return shipping costs (we recommend tracking).
Return Address:
Wylde Brigade / Baba Souk
9341 Truman Road
Halfmoon Bay, BC V7Z 1B5
Canada
📞 +1 (604) 617-5169
Once your return arrives and is inspected, you’ll receive a full refund. We’ll confirm by email when your return has been processed.
How long will it take to ship my rug?
In Stock: Ready to ship from our Canadian warehouse.
We usually ship within 48–72 hours, and you’ll receive tracking details by email once your order is on its way.
Typical delivery times:
🇨🇦 Western Canada — 2–5 business days
🇨🇦 Eastern & Atlantic Canada — 5–7 business days
🇺🇸 USA — 5–10 business days via UPS
Made to Order Rugs:
If a rug is marked Made to Order, it will be handcrafted just for you by our artisans in Morocco. Lead time: 8–10 weeks.
Your rug will ship directly from Marrakech when complete. (Minimal customs fees may apply). Made to Order Rugs are NON REFUNDABLE.
Need help choosing the perfect rug?
We’d love to help!
Email us a photo of your space and a few of your favourite rug styles, and we’ll help you find the one.
Types of Moroccan Rugs
Below, we’ve gathered helpful information about the different types of Moroccan rugs we carry — how they’re made, what makes them special, and how to care for them.
Cotton Moroccan Rugs (Boucherouite Rugs)
Handmade by a women’s cooperative using recycled cotton textile scraps — a creative, eco-friendly way to give new life to fabric waste.
- Condition: New
- Availability: One-of-a-kind
- Feel: Textured, soft cotton; fun and tactile (kids love them!)
- Pile: Low (0.5–1")
- Bonus: Machine washable!
Perfect for kids’ rooms, kitchens, or anywhere you want colour and comfort.
🧺 See our complete care guide for cotton rugs ›
Beni Ourain Rugs (White Wool Classics)
Thick, luxurious wool and simple black lines — the Beni Ourain is iconic for good reason. Traditionally woven by nomadic tribes in the Atlas Mountains, these rugs were made for warmth, comfort, and durability.
How to identify an authentic handmade rug:
Look at the back — the knots should be irregular. Machine-made rugs have perfectly uniform patterns.
- Condition: New
- Availability: In stock or custom-made
- Feel: The softest, most luxurious wool
- Pile: Medium (approx. 1")
FAQ: Do your rugs shed?
Hardly at all! We use premium, hand-selected wool and inspect every rug before it ships.
FAQ: Is a white rug a good idea for pets and kids?
Honesty time — probably not the best fit for heavy traffic or dark-furred pets! For busy families, we recommend our colorful wool or cotton rugs instead.
🧼 Read our wool rug care guide ›
Colourful Wool Rugs (Azilal & Modern Styles)
A joyful mix of natural and dyed wool, woven by artisans in the High Atlas Mountains. Expect unique patterns, vibrant palettes, and a little asymmetry — that’s the handmade charm.
- Condition: New
- Availability: Mostly one of a kind (custom sizing available)
- Feel: Soft and cozy
- Pile: Medium (around 1")
Each rug takes weeks to make and brings warmth and texture to any modern space.
🎨 Shop the collection ›
Antique Boujad Rugs
Aged 40–60 years, these low-pile wool rugs are authentic works of art — each with a story woven into its fibers. Slight fading, wear, and repairs are part of their beauty.
- Condition: Vintage / Antique
- Availability: One of a kind
- Feel: Soft, low pile (0.5–1")
We carefully select and professionally clean each Boujad rug before offering it for sale.
🧺 Care instructions for wool rugs ›
Baba Souk Collection
Designed in Canada, made by hand in India.
Our Baba Souk washable rugs are our own creation — washable, durable, and joyful.
We wanted something practical yet stylish for busy homes: rugs that can handle daily life and still look beautiful. Each piece is tufted cotton, soft underfoot, and machine washable.
- Condition: New
- Feel: Soft, low-pile cotton
- Care: Machine wash cold; air dry or tumble dry low
Perfect for high-traffic spaces — kitchens, entries, kids’ rooms.
💛 Designed with love for real life.
See our rugs in action
Find endless home décor inspiration and styling ideas on our Instagram feed.
📸 @babasouk